ERP/CRM Consultant

Description

We are seeking an ERP/CRM Consultant to join our team in the detail oriented services industry, based in New York, New York. This role involves providing technical expertise and guidance in Microsoft Entra/Azure Active Directory, Active Directory, and infrastructure. The job function involves an understanding of Salesforce Einstein Analytics Platform, Salesforce Einstein, Salesforce Administration, and Salesforce APIs.
Responsibilities:
• Provide expert knowledge on Microsoft Entra/Azure Active Directory, Active Directory, and on-prem infrastructure
• Engage in speaking engagements such as webinars, panels, workshops, and demos
• Understand and address customer needs effectively
• Maintain technical depth and stay updated with where Microsoft is heading in its industry
• Process and manage Intune deployments and Single Sign-On (SSO)
• Implement and manage multifactor authentication (MFA)
• Utilize Salesforce Einstein Analytics Platform, Salesforce Einstein, Salesforce Administration, and Salesforce APIs effectively
• Conduct customer credit application processing accurately and efficiently
• Maintain accurate customer credit records
• Monitor customer accounts and take appropriate action when necessary.

Requirements

• Proficiency in Salesforce Einstein Analytics Platform
• Experience with Salesforce Einstein
• Demonstrated knowledge in Salesforce Administration
• Familiarity with Salesforce APIs
• Ability to consult and advise clients on ERP/CRM systems
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Capability to work independently and collaboratively in a team
• Ability to manage multiple projects and meet deadlines
• Bachelor's degree in Computer Science, Information Technology, or related field
• Relevant certifications in Salesforce or similar CRM systems
• Previous experience in a similar role within the detail oriented services industry.

Job type

Perm
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JOB SOURCE: HEADHUNTER
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