Senior Account Director

Company Description
The community is the creative partner for the new mainstream, growing brands through culturally honest and breakthrough creativity. As an agency rooted in diversity, with 30+ nationalities and more than 79% of the agency self-identifying as diverse, the community understands the new mainstream because they are the new mainstream. A global creative agency founded in 2000, the community's work sits on a wide spectrum ranging from culturally driven mass-market, to a broadly diverse multicultural approach, to U.S. Hispanic. Partners include Verizon, Volkswagen, Walmart, Bath & Body Works, Mondelez, Netflix, Diageo, Porsche Latin America, and more. The agency's full-service capabilities include creative that stretches from brand platforms to social-first content, Brand & Business Leadership, Cultural & Brand Strategy, and Production. As an internationally awarded creative agency, the community was Adweek's 2023 Multicultural Agency of the Year and has been in Ad Age's A-List seven of the last 11 years, most recently as a Standout Agency in 2022. The agency was also #6 on Fast Company's Most Innovative Agencies in Advertising list in 2022. And in 2019, the community was named one of Ad Age's "Best Places to Work," listed as one of the world's "Fastest Growing Agencies" by Adweek and recognized as one of the "Top 25 Agencies of the last 50 Years" by Campaign.
For more information, please visit: https://www.thecommunityagency.com/en-us.
Job Description
The Community is looking to hire a Senior Account Director to join our Miami office. We are working in a hybrid model with three days a week in office requirement and this person will have to be these three days in our client office.
This role will lead on a large Regional (LATAM) Client and is responsible for client relationship on a day-to-day basis, managing multiple team members across different countries (USA, Mexico and Argentina), and owning the understanding of both client and The Community business objectives to create a successful business partnership.
Responsibilities:
* Build trusted relationships with senior clients (both regional and local) to guide the business and the overall client/agency working relationship.
* Help develop and drive strategy to meet and exceed the client's business objectives.
* Our work with this account ranges from localizing global concepts and campaigns, ensuring that we do so in a way that is relevant to the region, to developing specific campaigns from scratch.
* Acquire in-depth knowledge of the client's business - key issues, competitive situation and industry trends.
* Ability to lead multiple fast-moving projects across multiple lines of business and multiple clients.
* Manage production of projects to keep them on budget and on schedule, and supervise Account Director and Account Supervisors.
* Be the connective tissue between account staff, the senior leaders, and other agency departments, such as Production, Strategy and Creative.
* Provide clear and succinct direction and feedback and contribute to strategic initiatives offering a sound POV.
* Understand and teach the team the mechanics of the creative process and how to get to the best work.
* Oversee all legal clearance, business affairs and production items (talent, music rights, licensing, edits, lifts) for the different markets with Brand Supervisor support.
* Monitor scope (including reconciliation reports) and identify and manage scope creep or opportunities for expansion.
* Understand and teach the team the mechanics of the creative process and how to get to the best work.
* Understand agency initiatives and how they relate to client business (i.e. AI, Social, Innovation, Connections, etc.)
Qualifications
* 10-12 years of fast-paced advertising agency experience in a heavy client role, preferably on large regional brands.
* Automotive and / or luxury brands experience required.
* Understanding of Latin American culture and social media landscape.
* Strong client-service orientation, project management and leadership skills.
* Experience leading digital focused accounts.
* Strong presentation skills - comfortable presenting to Senior Manager-level clients
* Strong experience overseeing and managing client budgets/financials.
* Experience managing a large team
* Excellent verbal and written communication skills.
* Excellent time management, organization and detail-oriented skills.
* Flexible to evolving responsibilities and last-minute changes.
* Must be proficient in MS Office, Google; Docs, Sheets & Slides and Keynote.
* A willingness to travel when needed.
* Fluency in Spanish and English including written and verbal communication experience required.
* Bachelor's degree or equivalent experience required.
Additional Information
As part of our dedication to an inclusive and diverse workforce, la comunidad Corporation (dba "The Community" and a wholly owned subsidiary of Publicis Media) is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hr@thecommunityus.com or you may call us at +1-305-865-9600.