Operational Efficiency Officer

  • You are available immediately |You have at least 3 years experience in project management

    • Company

    Our client is an international organisation based in Geneva

    Role

    - Oversee policy and procedures for grant management across units for efficient, quality outcomes.

    - Schedule tasks, allocate resources, and monitor project performance.

    - Address stakeholder needs and report on project progress

    - Flag issues, resolve dependencies, and elevate concerns for upper-level decisions.

    - Lead interdepartmental meetings for alignment.

    - Assess future system needs and resource benefits.

    - Update grant procedures with stakeholders.

    - Examine policy impact on systems and data with relevant teams.

    - Liaise with IT for technical solutions; oversee data migration and timelines.

    - Conduct user acceptance testing; document and share updates.

    - Collaborate on change plans and materials, ensuring stakeholder involvement.

    - Execute assigned change management tasks.

    - Provide user support, track issues, and ensure timely solutions

    - Propose risk monitoring strategies, setting improvement targets where needed.

    - Track operational metrics and report exceptions to management.

    - Create FAQs based on user queries.

    - Periodically review and improve operational processes.

    Candidate

    - University degree in public policy, public health, finance, economics, business administration or equivalent and a project management certification is a plus.

    - At least 3 years of experience in project management and coordination between cross-divisional teams

    - Previous experience using change management techniques to implement organisational change

    - Fluent English, and high level of French, additional languages are a plus.

    Deal

    temporary 3-month mission

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