General Manager

  • Bird, Santa Monica, CA - United States

  • $ 250,000+

Desired areas of expertise:

operations management
business consulting
managing operations
building and developing diverse teams
optimising processes
and delivering business goals
team management

In the look to make a positive impact in the world?


• Deliver world class fleet operations within your cities, managing all aspects of local operations and optimizing for efficiency and utilization of Bird vehicles

• Own growth of the business, driving execution to boost rider base, rides, and revenue in a dynamic, highly competitive space

• Build and develop strong relationships with senior cross-functional leaders (e.g. marketing, government relations, communications, data science, business development) and help define the goals and objectives of these teams at the local level

• Identify and communicate local product needs to product/engineering teams and playbook and share best practices internally to build for scale across the organization

• Remove blockers, solve problems, and find a path forward through ambiguity, operating a dynamic and rapidly growing business across urban footprints

• Represent Bird in the community, local media, and in communication with key city stakeholders

• Recruit and build a thriving local ops team; You will be defining hiring needs and leading the hiring process while managing a growing team of Fleet Leads, Fleet Specialists, and Fleet Technicians

• Create a fun, safe, collaborative, and high energy work culture while developing the next generation of leaders at Bird


• Bachelor's degree or equivalent

• 7+ years of operations management, business consulting, or related experience managing operations, building and developing diverse teams, optimising processes, and delivering business goals

• 5+ years of managing a team

• Goal focused with a strong bias toward action

• high EQ, and proven ability to deliver outstanding results through others in a timely manner using a strong sense of focus, organization, and meticulous attention to detail

• Entrepreneurial hustle and proven self-starter with owner’s mentality; some entrepreneurial experience is preferred

• Data-driven mindset, strong business judgment, and proven ability to perform analysis, draw key insights, and form and execute a strategy

• Strong communication and interpersonal skills to build sustainable relationships, manage a team, influence stakeholders, and inspire others

• Excellent organization and time management

• Willingness to get your hands dirty, lead by example, and motivate teams both through in-person and remote management

• Passion for Bird, its role improving city environments, and an interest in the “share economy” and platform methodology

• Impressive academic record, MBA or advanced degree is a plus

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