System Technology Specialist / Automation engineer
SIG Combibloc
Packaging Machinery
Northlake, IL - USA
Senior Specialist / Project Manager
Experteer Overview
In this role you will provide advanced technical support for SIG’s automation-focused filling line equipment, driving diagnostics, troubleshooting, and system optimization. You will collaborate with project teams on installation, commissioning, and continuous improvement, acting as a second-level expert for field teams and service professionals. You’ll work across PLC platforms and guide customers toward high equipment performance and satisfaction. This role offers meaningful impact in a global, sustainability-driven company.
Compensation / Benefits
- Healthcare & life insurance from Day 1
- 401K retirement matching
- Vacation & PSL
- Paid holidays
- Performance bonus
- Partial work-from-home options
Responsibilities
- Deliver 2nd level technical support to Service Account Managers (SAMs) and Field Service Engineers (FSEs)
- Provide troubleshooting guidance and resolve complex system and automation issues
- Conduct claim analysis and identify root causes for technical failures
- Support installation, commissioning, and startup of equipment with project teams
- Develop and maintain technical documentation and support materials
- Deliver remote technical support to customers and internal stakeholders
- Work with PLC systems (Siemens, Allen-Bradley, Schneider) to support programming and system functionality
- Assist in equipment upgrades, including rebuilding kits and restoring production operations
- Ensure high levels of customer satisfaction through effective problem resolution and service quality
Key requirements
- Bachelor’s degree in Electrical Engineering, Automation, Control Systems, or related field
- Proven automation technology experience in technical service environments
- Strong knowledge of PLC systems (Siemens, Schneider, Allen-Bradley)
- Solid understanding of electrical, mechanical, and control system principles
- Advanced proficiency in Microsoft systems and MS Office tools
- Strong troubleshooting and analytical skills
- Effective communication; advanced English (Spanish a plus)
- 6–10 years in technical roles
- Customer-oriented mindset emphasizing quality, results, and continuous improvement
Description
In this role you will provide advanced technical support for SIG’s automation-focused filling line equipment, driving diagnostics, troublesh…
Leading careersFor members only
Take your next career step
1M+ top positions worldwide with salary benchmarks
Be discreetly found and contacted by headhunters
Exclusively for senior-level professionals and executives
Already a member?