Sr. Operations Manager
Amazon
E-Commerce Services
23439 Suffolk, VA - USA
Director
Experteer Overview
In this role you will lead site-wide operations, budget governance, and people development within a Fulfillment Center. You will manage a team of Operations and Area Managers, coach leaders, and drive safety, quality, and customer experience across inbound or outbound streams. You’ll implement Lean and process-improvement initiatives, share best practices across shifts and networks, and partner with HR, Finance, Facilities, Safety, IT, and other leaders to secure resources for strategic projects. This is a high-impact role in a fast-paced, metric-driven environment where your leadership shapes performance and bench strength.
Compensation / Benefits
- health insurance (medical, dental, vision)
- 401(k) matching
- paid time off
- RSUs included in package
- sign-on payments
- parential leave
Responsibilities
- Drive quality, process change, and Lean initiatives to meet/exceed business plans
- Oversee safety, quality, performance, and customer experience for inbound or outbound operations
- Set expectations for Operations and Area Managers; measure, provide feedback, and hold teams accountable
- Leverage OMS and Area Managers to source ideas and build improvement plans
- Share best practices across departments, shifts, and network
- Collaborate with HR, Finance, Facilities, Safety, IT, and senior managers to secure resources for projects
Key requirements
- Bachelor's degree or equivalent, or 2+ years Amazon experience
- Experience with performance metrics and process improvement, Lean techniques
- Experience with full staffing lifecycle (interviews, hiring, performance management, promotions, terminations)
- 7+ years direct management experience in manufacturing, production, or distribution environment
- Flexibility to work varied hours, including nights, weekends, and holidays
Description
In this role you will lead site-wide operations, budget governance, and people development within a Fulfillment Center. You will manage a te…
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Sr. Operations Manager
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unterhalb
XXX.000 €
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XXX.000 € p.a.
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