Senior Project Director

MCI-Group

Conventions and Trade Shows

Genève - Schweiz

Manager / Team Leader

Experteer Overview

In this role you lead a portfolio of prestige client accounts to deliver tailor-made luxury brand experiences. You will cultivate exclusive client relationships, ensure flawless execution, and uphold excellence, creativity, and premium hospitality. You’ll steer cross-functional teams, manage profitability, and help shape strategic growth for high-end clients. This is a client-facing, impact-driven position at a premium brand within a global agency network.

Responsibilities

Plan and allocate operational roles within event/project teams
Assist Account Director in BU workforce planning
Coach project teams and contribute to concept development
Develop strategic growth plans for high-end clients
Lead and mentor teams with focus on excellence and creativity
Foster long-term, trust-based luxury client relationships
Represent the agency at premium industry events
Define and implement operational frameworks for luxury activations
Oversee proposals and client presentations with elegance
Supervise project execution including quality, budget, and client satisfaction
Collaborate with production teams to deliver immersive brand experiences
Ensure hospitality services meet top-tier guest management standards
Support cross-functional collaboration across business units
Monitor KPIs and lead post-event debriefs for continuous improvement
Ensure profitability and manage overall account budgets
Reconciling operational and financial aspects of projects
Maintain accurate records and promote CRM and reporting best practices

Key requirements

Minimum 8 years’ experience in communication or event agency with luxury focus
Proven success delivering high-end experiences for international clients
Experience managing Director-level relationships in global corporations
Strong leadership in managing mid-size to large teams
Fluent in French and English; Italian a plus
Proficient in MS Office and CRM tools
Degree in Event Management, Luxury Hospitality, or Business
Expertise in marketing, communication, hospitality services and brand experience
Strategic thinking and problem-solving skills
Outstanding interpersonal and negotiation abilities
Impeccable personal presentation aligned with luxury standards

Leadership Strategic thinking Interpersonal excellence MS Office CRM tools CRM reporting systems

Description

In this role you lead a portfolio of prestige client accounts to deliver tailor-made luxury brand experiences. You will cultivate exclusive …

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