Senior Product Manager, eCommerce (B2B)

Merck

Biochemistry

Burlington, MA - USA

Director

Experteer Overview

In this Senior Product Manager role, you will own the B2B core platform and eCommerce adaptor product domain within the Digital & eCommerce team. You will define strategy, roadmap, and end-to-end ownership, collaborating across IT, Commercial, Marketing, Engineering, Design, and CX to drive growth and value. You’ll translate insights into prioritized plans, oversee delivery, and ensure alignment with market advances such as data syndication and automation. This role combines strategic leadership with hands-on product discovery, data-driven decision making, and cross-functional influence in a hybrid Burlington, MA environment.

Compensation / Benefits

health insurance
paid time off (PTO)
retirement contributions
other perquisites
bonus potential

Responsibilities

Create and own a 12-month product vision and strategy aligned to ecommerce goals
Translate vision into a prioritized roadmap for B2B Core + eCommerce adaptor
Own end-to-end lifecycle of B2B channel capabilities from discovery to launch and optimization
Align roadmap with market advancements to support B2B growth
Represent B2B customers in roadmap and prioritization decisions
Coordinate across IT, Commercial, Merchandising, Marketing, Engineering, Design, CX to drive adoption
Synthesize CX data into actionable roadmap decisions and identify differentiators
Set product OKRs/metrics and build analytics to track health and impact
Build dashboards and collaborate with data/analytics teams for advanced needs
Understand personas and create business plans with clear value links
Lead product design and discovery with engineering/CX using data and research
Manage sprint backlog and prioritize initiatives between business needs and technical optimization
Develop epics and user stories with acceptance criteria; monitor risks and mitigation

Key requirements

Bachelor’s Degree in Business Management, IT, Computer Science or related discipline
At least 7 years of product leadership experience with eCommerce or digital products
Experience in large, complex enterprise environments
Proven track record of delivering business growth
Strong leadership and problem-solving skills
Strong customer-centric mindset and service orientation
Proficiency in data analysis and visualization with a data-driven mindset

leadership problem-solving customer-centric mindset data analysis and visualization OKR setting and measurement product lifecycle management

Description

In this Senior Product Manager role, you will own the B2B core platform and eCommerce adaptor product domain within the Digital & eComme…

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