Senior Director, Enterprise Applications
Axon
Commercial Weapons and their Ammunition
San Francisco, CA - United States
Director
Hybrid
Experteer Overview
In this senior leadership role, you own Axon’s Salesforce-enabled business technology landscape, guiding multi-year strategy and end-to-end Quote-to-Cash transformation. You build and lead a cross-functional team of architects, developers, and admins to deliver platform excellence that accelerates revenue and customer operations. You’ll shape the AI integration strategy within Salesforce to boost seller and operations productivity, while engaging with executive stakeholders to translate business goals into measurable outcomes. This is a mission-driven, high-growth opportunity to scale a critical technology backbone and drive impact at Axon.
Compensation / Benefits
- Competitive salary
- 401k with employer match
- Discretionary paid time off
- Paid parental leave
- Medical, Dental, Vision plans
- Fitness Programs
Responsibilities
- Own multi-year strategy and roadmap for the Salesforce platform across Sales Cloud, CPQ/Revenue Cloud, Billing, Experience Cloud, and connected systems
- Lead the Quote-to-Cash transformation from opportunity to revenue with measurable velocity and accuracy improvements
- Define the strategy for AI on the Salesforce platform (Agentforce, Einstein, LLM-powered workflows) to boost productivity
- Establish architectural standards, governance, security posture, and DevOps maturity across the Salesforce footprint
- Lead and grow a team of managers, architects, developers, admins, and analysts (hiring, coaching, org design)
- Partner with executive stakeholders across GTM, Finance, and Operations to translate priorities into a roadmap
- Manage platform budget, vendor/SI relationships, and licensing, including RFP/RFI and TCO
- Own the Salesforce vendor relationship, influence product roadmaps, navigate contracts, and manage escalations
- Define metrics and dashboards for platform health, delivery, and outcomes
- Represent Salesforce in executive forums and cross-functional planning cycles
- Foster a culture of technical excellence, ownership, and customer focus within the team
Key requirements
- 12+ years in enterprise technology
- 5+ years leading Salesforce platform teams at Director level or higher
- Experience scaling Salesforce orgs in high-growth B2B with CPQ and Billing
- End-to-end Quote-to-Cash transformation experience
- Experience applying AI on Salesforce (Agentforce, Einstein) for productivity gains
- Proven track record building/managing teams of architects, developers, admins, and analysts
- Deep Salesforce architecture fluency and ability to guide senior architects
- Broad fluency across integration patterns, data platforms, identity, and adjacent SaaS systems
- Strong enterprise architecture knowledge (APIs, event-driven integration, cloud platforms)
- Proven stakeholder management with C-suite and SVP-level GTM/Finance partners
- Experience owning multi-million-dollar platform budgets and vendor/SI relations
- Delivery rigor: roadmaps, OKRs, release governance, incident management
- Excellent executive communication and stakeholder management skills
strong leadership and people developmentcross-functional collaborationstrategic thinking and prioritizationSalesforce architecture (Sales Cloud, CPQ, Billing, Experience Cloud, Service Cloud)AI on Salesforce (Agentforce, Einstein, LLM-powered workflows)Integration strategies and patterns (APIs, event-driven)
Description
In this senior leadership role, you own Axon’s Salesforce-enabled business technology landscape, guiding multi-year strategy and end-to-end …
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