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Senior Business Manager - Strategy & Analytics (ORM)

Capital One

Capital One

Consumer Finance Houses and Credit Grantors

McLean, VA - USA

Manager / Team Leader

Experteer Overview

In this Senior Business Manager role within Capital One’s Operational Risk Management (ORM), you will shape next-generation risk analytics and strategy. You will partner with senior leaders to modernize analytics, drive AI-enabled solutions, and deliver executive-ready insights that influence risk decisions. You’ll lead cross-functional initiatives, uncover data gaps, and guide change management to ensure adoption and measurable impact. This role offers high visibility, strategic influence, and the chance to redefine risk management at scale.

Compensation / Benefits

  • health benefits
  • financial benefits
  • incentives (cash bonus and/or long-term incentives)
  • inclusive set of benefits
  • career development opportunities

Responsibilities

  • Modernize risk analytics by shifting from legacy reporting to predictive, real-time insights
  • Lead AI adoption within ORM, evaluating and implementing AI-enabled tools and automated workflows
  • Steer strategic initiatives across the enterprise to address critical operational challenges
  • Perform analytical deep-dives into data gaps and emerging risks to inform leadership recommendations
  • Own end-to-end delivery of analytics initiatives with robust change management for adoption
  • Foster cross-team partnership with ORM, technology, data science, and risk teams
  • Produce executive-ready strategy documents, board updates, and leadership guidance
  • Provide people leadership to build and leverage a high-performing team and business partners
  • Demonstrate strong executive communication to influence decisions and drive outcomes
  • Maintain a results-focused mindset to execute in a fast-paced, fluid environment
  • Thrive in a dynamic, entrepreneurial setting with a track record of delivering results

Key requirements

  • Bachelor's degree
  • At least 3 years of quantitative analysis
  • At least 3 years of qualitative analysis
  • At least 1 year of people management
  • At least 1 year of project management
  • Preferred: 5+ years of quantitative analysis
  • Preferred: 5+ years of qualitative analysis
  • Preferred: 2+ years of people management
  • Preferred: 2+ years of product development
  • Preferred: 2+ years of financial modeling
  • Preferred: 2+ years of economic forecasting
  • Preferred: 2+ years of project management

Description

In this Senior Business Manager role within Capital One’s Operational Risk Management (ORM), you will shape next-generation risk analytics a…
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