Product Lead - Front Office
Celonis
Software Companies
Madrid - Spanien
Director
Hybrid
Experteer Overview
As Head of Product, Front Office within Business Apps, you guide a cross-functional team to productize scalable Front Office use cases using the Celonis Process Intelligence Platform. You collaborate closely with customers, sales, engineering, and UX to shape a roadmap that accelerates value realization for customer-facing processes. You will influence product strategy, GTM, and cross-org alignment to push Celonis’ front-office solutions to wide adoption. This is an opportunity to impact how sales, service, marketing, and commerce teams operate at scale.
Compensation / Benefits
- generous PTO
- hybrid working options
- company equity (RSUs)
- extensive parental leave
- volunteer days
- well-being programs
Responsibilities
- Lead and mentor a team of product managers focused on Front Office use cases
- Define and drive the product strategy and roadmap within the Business Apps context
- Engage with customers to understand pain points in Procurement and adjacent areas
- Own the full product lifecycle from ideation to scaling solutions across Celonis customers
- Leverage the Celonis Process Intelligence Platform to create innovative Front Office solutions
- Collaborate with platform PMs and engineers to guide feature development
- Partner with UX to shape user experience for the products
- Align stakeholders across Product, Engineering, Product Marketing, Value Engineering and Sales
Key requirements
- 8+ years of experience in operational Front Office functions or related roles
- Deep knowledge of CRM, Sales and Service Automation, Marketing and Commerce Platforms
- Strong track record in product development and GTM strategies
- Experience in product marketing, messaging, and positioning
- Proven ability to lead and manage high-performing teams
- Excellent stakeholder management and communication skills
- Fluent in English; German is a plus
- Knowledge of CX market trends
- Experience with cross-functional collaboration and taking products to market
Description
As Head of Product, Front Office within Business Apps, you guide a cross-functional team to productize scalable Front Office use cases using…
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