Patient Services Specialist
Providence Health & Services
Health Insurance
Palmer, AK - USA
Senior Specialist / Project Manager
Experteer Overview
As the first point of contact for patients and visitors, you ensure a welcoming experience and high satisfaction through attentive service. You support a patient-centered culture within a broader mission of compassionate care. This role involves handling in-person and phone interactions, contributing to smooth clinic operations and patient flow. You join a team that values empathy, respect, and wellness, with meaningful opportunities to impact patient experiences.
Compensation / Benefits
- best-in-class benefits
- 401(k) with employer matching
- health, dental, vision insurance
- life insurance
- disability insurance
- paid time off and parental leave
Responsibilities
- Serve as the initial contact for patients and visitors in person or by phone
- Deliver exceptional customer service to maintain high patient satisfaction
- Support patient flow and administrative tasks in a clinical setting
- Assist with basic documentation and care-related processes as needed
Key requirements
- 1 year customer service experience or completion of Providence internship
- 1 year medical office or health care experience (preferred)
- Basic experience with electronic medical records and/or computerized billing systems (preferred)
- Medical terminology experience (preferred)
- Rooming experience: CNA, non-credentialed MA, EMT or similar (preferred)
Description
As the first point of contact for patients and visitors, you ensure a welcoming experience and high satisfaction through attentive service. …
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Patient Services Specialist
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unterhalb
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