Patient & Site Engagement Opeations Specialist - Sponsor Dedicated (m/w/d)

IQVIA

Pharmaceutical Research Industry

20095 Milanino, Lombardia - Italien

Senior Specialist / Project Manager

Experteer Overview

In this role you drive the translation of recruitment and retention strategies into actionable plans, coordinating with sponsors and cross-functional teams to optimize study performance. You will lead operational delivery of recruitment/retention programs, manage budgets, and ensure timely reporting and risk mitigation. You represent IQVIA in sponsor meetings, train site staff, and coordinate with vendors and internal teams to implement complex tactics. This role offers impact in shaping study execution and advancing patient recruitment performance.

Responsibilities

Translate strategy into operational plans to boost recruitment/retention
Act as primary operational contact for recruitment programs with sponsor
Manage project scope, objectives, and deliverables quality
Oversee project budgets to meet financial goals
Coordinate study team and sponsor activities to meet milestones
Develop and implement risk management plans
Maintain knowledge of recruitment vendors and trends; advise on needed support
Provide technical/educational support for interdepartmental training
Manage vendor and patient advocacy group activities (budgets, POs, change orders, invoicing)
Ensure timely updates to data systems (PSE dashboard, vTMF) and reports
Coordinate schedules for meetings and PSE activities
Handle logistical aspects for congress/conference planning in R&D
Participate in cross-DU PSE forums to share best practices

Key requirements

Bachelor's Degree in Health care or other scientific discipline
6 yrs relevant industry experience
In-depth knowledge of drug development processes across all functional areas
Knowledge of GCP/ICH and regulatory guidelines
Excellent organizational and problem solving skills
Effective time management and ability to manage competing priorities
Strong interpersonal and presentation skills
Ability to establish and maintain working relationships with coworkers, managers and clients
Computer skills including data analysis and presentation software, Word, Excel
Strong written and verbal communication in English
Ability to influence effectively within teams and with customers

interpersonal skills effective presentation influencing and collaboration data analysis tools Microsoft Word Microsoft Excel

Description

In this role you drive the translation of recruitment and retention strategies into actionable plans, coordinating with sponsors and cross-f…

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