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Outlet Acting Sales Leader

Restoration Hardware

Restoration Hardware

Household

94901 San Rafael, CA - USA

Manager / Team Leader

Experteer Overview

In this role you drive high‑energy sales performance at RH Outlets, leading a dynamic team to deliver extraordinary customer experiences while upholding brand standards. You collaborate with cross‑functional partners to align sales, operations and service, aiming to exceed revenue and margin goals. You empower your team through coaching, training, and effective merchandising and pricing strategies. This position offers a meaningful chance to shape how luxury pieces are presented and accessed across locations.

Responsibilities

  • Drive sales performance by setting clear goals, monitoring KPIs, and implementing strategies to exceed revenue and margin targets
  • Ensure all Team Members are trained in product knowledge, selling techniques, and company policies to deliver an extraordinary customer experience
  • Implement ticketing, price changes, and scheduled markdowns in alignment with company standards and timelines
  • Build and maintain client outreach lists to foster relationships and drive repeat business
  • Maintain elevated brand standards in all aspects of merchandise presentation, store appearance, and customer interactions
  • Partner with cross-functional teams to ensure seamless coordination of sales, operations, and customer service initiatives
  • Uphold operational excellence by ensuring compliance with safety, inventory, and visual merchandising standards

Key requirements

  • 2+ years of leadership experience in retail, preferably in home furnishings
  • Demonstrated history of exceeding sales targets through exceptional leadership, strategic execution, and customer engagement
  • Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications
  • Flexibility to work a dynamic schedule across all operational hours

Description

In this role you drive high‑energy sales performance at RH Outlets, leading a dynamic team to deliver extraordinary customer experiences whi…
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