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Network Analyst

Cooper University Health Care

Cooper University Health Care

Hospitals, Clinics, Non-Medical Staff

Camden, NJ - USA

Senior Specialist / Project Manager

Experteer Overview

In this role you ensure the stability and efficient operation of the in-house desktops and servers that support core functions. You will monitor, maintain, and optimize networked devices and systems while collaborating with cross-functional teams. Expect to diagnose issues, provide escalation support, and contribute to a reliable IT environment that supports organizational goals. You will engage in on-call rotations, stay current with industry trends, and help end users navigate technology with clear guidance. This is a hands-on position with a clear impact on service quality and incident resolution.

Compensation / Benefits

  • comprehensive benefits package (health, dental, vision, life, disability, retirement)
  • career growth through professional development
  • competitive compensation
  • attractive working conditions

Responsibilities

  • Ensure stability and efficiency of in-house desktop and server environments
  • Monitor, maintain, support, and optimize networked devices and operating systems
  • Provide escalation support for desktop, network, and server issues; backfill desktop support when needed
  • Act as liaison between Desktop Support and Server/Network/Applications/Security teams
  • Support Single-Sign On infrastructure and troubleshoot SSO issues
  • Participate in on-call rotation and document IT requests
  • Diagnose software/hardware problems in desktop and networking environments
  • Interface with IS and vendors to resolve issues onsite
  • Educate end users on technology and keep knowledge up-to-date
  • Report repeat issues and trends to address root problems
  • Carry out other duties as assigned

Key requirements

  • Minimum 2 years of experience in computer hardware installation, maintenance, and repair
  • Strong analytical, technical, and troubleshooting skills
  • Customer-focused with a positive, can-do attitude

Description

In this role you ensure the stability and efficient operation of the in-house desktops and servers that support core functions. You will mon…
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