Network Analyst
Cooper University Health Care
Hospitals, Clinics, Non-Medical Staff
Camden, NJ - USA
Senior Specialist / Project Manager
Experteer Overview
In this role you ensure the stability and efficient operation of the in-house desktops and servers that support core functions. You will monitor, maintain, and optimize networked devices and systems while collaborating with cross-functional teams. Expect to diagnose issues, provide escalation support, and contribute to a reliable IT environment that supports organizational goals. You will engage in on-call rotations, stay current with industry trends, and help end users navigate technology with clear guidance. This is a hands-on position with a clear impact on service quality and incident resolution.
Compensation / Benefits
- comprehensive benefits package (health, dental, vision, life, disability, retirement)
- career growth through professional development
- competitive compensation
- attractive working conditions
Responsibilities
- Ensure stability and efficiency of in-house desktop and server environments
- Monitor, maintain, support, and optimize networked devices and operating systems
- Provide escalation support for desktop, network, and server issues; backfill desktop support when needed
- Act as liaison between Desktop Support and Server/Network/Applications/Security teams
- Support Single-Sign On infrastructure and troubleshoot SSO issues
- Participate in on-call rotation and document IT requests
- Diagnose software/hardware problems in desktop and networking environments
- Interface with IS and vendors to resolve issues onsite
- Educate end users on technology and keep knowledge up-to-date
- Report repeat issues and trends to address root problems
- Carry out other duties as assigned
Key requirements
- Minimum 2 years of experience in computer hardware installation, maintenance, and repair
- Strong analytical, technical, and troubleshooting skills
- Customer-focused with a positive, can-do attitude
Description
In this role you ensure the stability and efficient operation of the in-house desktops and servers that support core functions. You will mon…
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