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Network Analyst

Cooper University Health Care

Cooper University Health Care

Hospitals, Clinics, Non-Medical Staff

Camden, NJ - USA

Specialist

Experteer Overview

In this role you ensure stable, reliable IT infrastructure that underpins enterprise operations within a healthcare setting. You work closely with Desktop, Server, and security teams to monitor, maintain, and optimize networked devices and systems. You apply analytical and problem-solving skills to identify and resolve issues, and you provide escalation support when needed. You engage with end users and vendors to keep systems current and productive. This is a hands-on, cross-functional position that offers growth and impact in a mission‑driven health care organization.

Compensation / Benefits

  • health, dental, vision, life, disability, and retirement benefits
  • comprehensive benefits program
  • career growth through professional development
  • competitive compensation
  • attractive working conditions

Responsibilities

  • Stabilize and optimize in-house desktop and server environments supporting core functions
  • Monitor, maintain, and troubleshoot networked devices, software, and operating systems
  • Provide escalation support for desktop, network, and server issues; backfill desktop support when needed
  • Serve as liaison between Desktop Support and Server/Network/Applications/Security teams
  • Support Single Sign-On infrastructure and resolve SSO issues
  • Participate in on-call rotation for systems and network support
  • Track, prioritize, and document IT requests; maintain current equipment knowledge
  • Diagnose hardware and software problems; repair printers, desktops, and peripherals
  • Interface with IS teams and vendors to resolve issues onsite; educate end users
  • Keep up-to-date with industry trends; note servicing outcomes and escalate recurrent issues to address root causes
  • Other duties as assigned

Key requirements

  • Minimum of 2 years’ experience in computer hardware installation, maintenance, and repair
  • Strong analytical, technical, and troubleshooting skills
  • Customer-focused, positive, can-do attitude

Description

In this role you ensure stable, reliable IT infrastructure that underpins enterprise operations within a healthcare setting. You work closel…
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