Managing Director, North America

Ria Financial

Financial Services

Buena Park, CA - USA

Vice President

Experteer Overview

In this role you will lead Ria’s operations across Canada and the US, driving sustainable growth through multi-channel distribution and strategic partnerships. You will shape sales performance, pricing, and market positioning while ensuring regulatory compliance in a fast-paced, multicultural setting. You will manage digital and physical channels, expand partnerships, and optimize a cross-border remittance network to increase market share. You will work closely with cross-functional teams to deliver customer-centric money transfer solutions at scale. This is a mission-driven leadership role offering the opportunity to influence growth in a global payments business.

Compensation / Benefits

Competitive compensation plan
Health, dental, vision and life insurance
401(k) retirement plan with company match
Employee Stock Purchase Plan
Global Language Program
Wellness initiatives and learning/tuition assistance

Responsibilities

Develop and execute growth strategies for Canada and the U.S. across channels and markets
Drive sales targets and customer acquisition through digital, retail, and partner channels
Identify and grow new business opportunities and remittance corridors in North America
Lead pricing, product positioning, and promotional strategies to improve competitiveness and profitability
Oversee digital platforms and brick-and-mortar networks; manage strategic partnerships with banks, fintechs, and retailers
Set channel KPIs and ensure ongoing performance improvement
Ensure compliance with Canadian and U.S. financial regulations (AML/CTF, FINTRAC, OFAC, data privacy)
Oversee budgeting, forecasting, and financial reporting to sustain profitability
Build and motivate cross-functional teams and foster an innovative, customer-focused culture

Key requirements

10+ years of leadership experience in financial services, with remittances/payments/fintech background
Proven track record in growth and multi-channel operations across markets
Deep understanding of digital financial services, agent networks, retail operations, and partnerships
Strong knowledge of Canadian and U.S. regulatory frameworks and compliance standards
Exceptional leadership, communication, and stakeholder management skills
Fluency in English and Spanish
Bachelor's degree in Business, Finance, Economics, or related field (MBA preferred)

leadership communication stakeholder management remittances payments fintech

Description

In this role you will lead Ria’s operations across Canada and the US, driving sustainable growth through multi-channel distribution and stra…

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