Managing Director, Enterprise Organizational Enablement

CIGNA

Health Insurance

Philadelphia, PA - USA

CxO, CEO of a small or medium sized company

Experteer Overview

As Managing Director, Enterprise Organizational Enablement, you will lead the internal OD and change function to boost organizational effectiveness across The Cigna Group. You will partner with senior leaders to design scalable OD and change programs, shaping culture, design, and performance at scale. You will drive interventions, change readiness, and capability-building to enable agility and sustained outcomes. This role offers the opportunity to lead a high-impact internal consulting practice and to influence enterprise-wide transformation.

Responsibilities

Advise senior HR and executive leaders on organizational effectiveness, design, culture, readiness, and stakeholder engagement
Develop and execute integrated OD and change management strategies aligned with enterprise goals
Lead design and deployment of complex OD interventions (organizational design, culture transformation, team effectiveness)
Craft comprehensive change strategies aligned with talent priorities and major business initiatives, managing risk and delivery
Assess enterprise change saturation and readiness, elevating risks to leadership
Lead and develop a high-performing internal consulting practice with HR and business leaders
Coach and mentor team members in needs assessment, systems thinking, and strategic consulting
Create a consulting center of excellence to share best practices and promote continuous improvement
Refine OD methodologies and resources to align with best practices and business needs
Scale enterprise-wide change management methodologies with Learning and Leadership Development partners
Build internal OD/change capability across HR and business units through training and coaching
Facilitate executive interventions and design sessions on organizational health, engagement, performance
Partner with sponsors and leaders to assess impacts, drive alignment, and tailor change plans
Design and implement transparent, engaging communication strategies across all levels
Facilitate leadership alignment, employee forums, and feedback loops to support inclusive change
Partner with talent analytics to define KPIs and monitor health and adoption using dashboards
Use data-driven insights to refine OD/change strategies and ensure sustained outcomes
Conduct post-implementation reviews and lessons-learned sessions

Key requirements

10+ years of progressive HR leadership with significant OD/change/transformation experience
Experience leading OD/change in large, complex, matrixed organizations
Deep OD theory and practice expertise (systems thinking, culture transformation, leadership assessment) and at-scale interventions
Proven success delivering enterprise-wide, large-scale change in a global matrixed organization
OD certification and change management methodology knowledge (PROSCI, ADKAR, Kotter) highly desirable
Strong business acumen, strategic thinking, and stakeholder management
Exceptional communication, facilitation, and relationship-building abilities
Experience with HR technologies (ServiceNow, Workday, SAP SuccessFactors) preferred
Ability to manage multiple projects in a fast-paced, dynamic environment
Strong analytical and data-driven decision-making skills
Collaborative, cross-functional relationship-building across diverse geographies

stakeholder management communication and facilitation leadership and coaching systems thinking organizational design culture transformation

Description

As Managing Director, Enterprise Organizational Enablement, you will lead the internal OD and change function to boost organizational effect…

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