Manager Technical Sales NAM

FrieslandCampina

Dairy Production

Paramus, NJ - USA

Manager / Team Leader

Experteer Overview

In this role you lead the Regional Technical Sales & Application team for North America, driving adoption of innovative ingredients across key markets. You work closely with sales, marketing, and global R&D to deliver value-based solutions and support growth. You combine leadership, technical application expertise, and customer engagement to translate needs into market-ready applications. This is a high-impact role at a fast-growing ingredients company, offering cross-functional collaboration and opportunities to shape regional strategy.

Responsibilities

Drive innovation and technical market introduction, including regional implementation of roadmaps and launches
Develop and support regional application strategies demonstrating ingredient performance
Translate customer requirements and market insights into inputs for global R&D and marketing
Provide technical expertise to support lead generation and opportunity development
Collaborate with sales and marketing to increase market penetration in the EMEA region (region-specific phrasing retained from description)
Apply value-based selling to identify and validate customer needs
Support regional customers via the technical sales team and engage with key strategic accounts
Organize training sessions and workshops to optimize ingredient usage
Build strong technical partnerships with customer teams
Manage and develop a team of Technical Sales Specialists and Application Developers
Foster a collaborative, high-performing culture with continuous learning
Serve as a liaison between regional technical sales, commercial teams, and global R&D
Collaborate with marketing, quality, regulatory, and product management teams
Share market insights and application knowledge across the organization

Key requirements

Master’s degree in Food Technology, Food Science, or related discipline
Minimum 10 years of relevant experience in technical sales, R&D, or ingredient applications
Proven track record with B2B ingredient portfolios, ideally including dairy proteins, hydrolysates, or GOS
Strong experience in technical sales and value-based selling
Understanding of innovation dynamics in the B2B ingredients market
Knowledge of Adult Nutrition or Early Life Nutrition markets
Experience developing or supporting applications such as protein bars, RTDs, shakes, and performance nutrition products
Ability to translate customer needs into technical ingredient solutions
Experience managing or mentoring multidisciplinary technical teams
Strong commercial mindset and customer orientation
Excellent communication and stakeholder management skills
Ability to operate in matrix and cross-functional organizations
Proactive, resilient, and comfortable in a dynamic commercial environment

strong communication stakeholder management customer orientation technical sales and value-based selling R&D collaboration ingredient applications development

Description

In this role you lead the Regional Technical Sales & Application team for North America, driving adoption of innovative ingredients acro…

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