Lead, IT, SAP-AMS Support

ST Engineering iDirect

Wired and Radio Communication Technology

Baltimore, MD - USA

Manager / Team Leader

Experteer Overview

You will lead an AMS SAP support team to ensure stable, high-performing SAP environments while preparing for the S/4HANA RISE transformation. You will work with cross-functional stakeholders to align SAP with evolving business needs and drive a smooth BAU and transition program. This role combines hands-on SAP expertise with technical leadership to shape the SAP landscape for future-ready operations. You’ll report to leadership and mentor teammates while coordinating with external vendors as needed. This is a fast-paced role where your impact scales across multiple locations.

Compensation / Benefits

salary range: $116,660 - $145,800 per year
10% annual incentive
401K with company match
Medical/Dental/Vision Insurance
Disability
PTO

Responsibilities

Lead the SAP AMS team to maintain stability, reliability, and performance of SAP systems
Troubleshoot and resolve SAP issues promptly to minimize business disruption
Provide hands-on support for SAP modules (S/4HANA, ECC, FICO, MM, SD, etc.)
Contribute to design and solution discussions for S/4HANA RISE transformation
Collaborate with stakeholders to ensure SAP aligns with business needs
Mentor team members on technical and functional topics
Coordinate with external SAP support vendors and internal teams
Maintain high availability and proactively mitigate risks
Support local rollout of S/4HANA RISE and ongoing post-implementation support
Ensure SAP best practices and manage custom developments for BAU
Provide regular leadership updates on issues and project readiness

Key requirements

Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
8+ years of hands-on SAP experience, including at least 3 years in a support or lead role
Strong expertise in one or more SAP modules (S/4HANA, ECC, FICO, MM, SD, etc.) with BAU experience
Experience leading an SAP support team and managing day-to-day operations
Hands-on SAP configuration, optimization, and issue resolution in production
Familiarity with S/4HANA RISE transformation (plus)
Ability to provide technical leadership and participate in design discussions
Strong communication and interpersonal skills with stakeholders
Problem-solving under pressure; SAP certifications are a plus