Implementation and Operations Manager (Austin)

State of Texas, USA

Public Authority, Local Government, State

Austin, TX - USA

Manager / Team Leader

Experteer Overview

As Implementation and Operations Manager, you lead RESEA program administration to ensure timely, compliant service delivery. You will guide a statewide team and coordinate with LWDA Boards to meet TWC standards. You’ll shape strategies, report on progress, and drive operational improvements with a focus on impact and accountability. This role offers leadership at scale within a mission-driven public agency and opportunities to influence workforce outcomes.

Compensation / Benefits

Family Friendly Certified Workplace
Competitive starting salary
Defined Retirement Benefit Plan
Optional 401(k) and 457 accounts
Medical Insurance
Paid time off including vacation, sick and family care leave

Responsibilities

Lead a statewide team of RESEA coordinators delivering technical assistance, implementation, and compliance checks across offices
Guide preparation of administrative reports, state plans, federal waiver requests, and responses to federal audits
Develop short- and long-term strategies for project administration and performance
Provide high-level guidance to 28 Local Workforce Development Area (LWDA) Boards to ensure compliant operations
Brief executive management and LWDA executives on programs, projects, and performance issues; coordinate with stakeholders
Enhance program effectiveness by drafting service delivery guidelines and implementing operational improvements
Manage and develop staff performance, professional growth, and alignment with TWC standards
Represent the department at meetings, conferences, and committees; engage with internal and external stakeholders
Ensure compliance with RESEA laws, rules, policies, and procedures by staff and partners
Perform related duties as assigned

Key requirements

Five years of full-time experience in development, implementation, or interpretation of policies and procedures in a public or private agency
At least 1 year and 6 months in administrative management or supervisory capacity
Relevant academic credits may be applied toward experience qualifications

excellent written and verbal communication team leadership and motivation collaboration and stakeholder management policy development and implementation program management and governance grant administration

Description

As Implementation and Operations Manager, you lead RESEA program administration to ensure timely, compliant service delivery. You will guide…

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