Global Quality Manager

Alkegen

Suppliers

Buffalo, NY - USA

Director

Experteer Overview

In this role you will lead and standardize the global quality program across 12 manufacturing sites, aligning with automotive standards and customer expectations. You will build a cohesive global quality organization by developing site leaders and embedding quality practices across geographies. You will drive continuous improvement, defect prevention, and measurement through standardized systems and metrics. You will partner with cross-functional teams to elevate customer satisfaction and quality performance, enabling Alkegen’s mission to innovate and deliver high-quality products worldwide. This is a high-impact leadership opportunity to shape quality culture across a global, multi-site, 제조

Compensation / Benefits

competitive compensation
global leadership role
opportunity for travel to manufacturing locations
employer-provided benefit plans (details provided on offer)
dynamic, innovation-driven culture

Responsibilities

Define and deploy the global quality strategy aligned with business objectives and customer expectations
Establish standardized quality systems, processes, and metrics across all manufacturing sites
Ensure compliance with IATF 16949, ISO 9001, and customer-specific requirements
Serve as escalation point for critical quality issues impacting customers or multiple sites
Provide direct line leadership to quality managers and engineers across 12 locations
Direct line management of Lead Process Specialists for PPAP coordination and tracking
Maintain consistent quality practices, reporting, and problem-solving methodologies across sites
Conduct monthly global quality reviews and site performance assessments
Drive alignment between regional/site leadership and corporate quality priorities
Lead global customer quality strategy, including complaint resolution and warranty reduction
Ensure robust root cause analysis (8D, A3, DMAIC) and timely corrective actions
Act as key interface for major OEM customers on quality topics
Improve customer satisfaction metrics (PPM, warranty claims, audit scores)
Establish KPIs and dashboards (e.g., PPM, scrap, rework, cost of poor quality)
Drive defect prevention through APQP, PPAP, FMEA, Control Plans, and SPC
Lead initiatives to reduce variation, improve process capability, and eliminate waste
Oversee internal and external audit programs
Build and mentor a global network of site quality managers and engineers
Define competency models and training plans for quality personnel
Foster a culture of accountability, continuous improvement, and technical excellence
Promote best practice sharing across sites
Lead global initiatives focused on quality excellence, digitalization, and standardization
Implement advanced quality tools and data analytics
Drive Lean Six Sigma projects to improve quality and reduce cost

Key requirements

Bachelor in Engineering; Master preferred
10+ years in automotive quality
5+ years in a multi-site or global leadership role
Strong background in manufacturing quality systems and customer-facing roles
Proven experience managing distributed teams and influencing across regions
Deep knowledge of IATF 16949, APQP, PPAP, FMEA, SPC, MSA
Experience with CI and Lean methodologies; Six Sigma Black Belt
Strong leadership and matrix management skills
Excellent problem-solving and analytical abilities
Ability to influence and drive change across cultures and regions
Strong communication skills including executive presentations and customer interaction
Experience with quality data systems and reporting tools
Travel: 30–50% global travel

leadership cross-functional collaboration strategic thinking IATF 16949 APQP PPAP

Description

In this role you will lead and standardize the global quality program across 12 manufacturing sites, aligning with automotive standards and …

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