Director, Supplier Performance & Relationship Management

Cushman & Wakefield

Architectural and Surveying Offices

Nashville, TN - USA

Manager / Team Leader

Hybrid

Experteer Overview

In this role, you will architect and lead a global SPRM program that standardizes supplier governance and performance across CRE categories. You will translate external benchmarks into a scalable framework aligned with PSPs, driving value for clients and reducing total cost of ownership. As SPRM lead, you’ll partner with Category Management, Risk Governance, and operations to embed responsible sourcing, risk controls, and continuous improvement. You’ll build a Centre of Excellence from the ground up and be measured on framework adoption and supplier outcomes. This is a strategic, enterprise-facing position with significant risk and commercial accountability.

Compensation / Benefits

health, vision, and dental insurance
flexible spending accounts
retirement savings plans
life and disability insurance
paid time away
competitive pay

Responsibilities

Lead benchmarking of SPRM practices across CRE, IFM, and related sectors to inform scorecard design and governance
Shape and execute a multi-year, globally aligned SPRM strategy to reduce fragmentation and improve supplier performance
Drive change management and adoption of new SPRM processes with strong stakeholder engagement
Serve as the organization’s SPRM subject-matter expert on methodologies and value-based supplier management
Design governance across regions and lines of business, embedding inclusive and regulatory considerations
Develop tools, templates, and playbooks to enable day-to-day supplier management and performance land targets
Lead the development of scorecards, supplier reviews, relationship assessments, and continuous improvement processes
Collaborate with Category Management to explore value generation from preferred supplier partnerships and revenue growth enablement
Establish cross-category collaboration models and chair supplier review forums and executive reviews
Create dashboards and insight products to track supplier effectiveness across cost, quality, service, and risk

Key requirements

10+ years in global Procurement, Vendor Management, and SPRM
Senior leadership experience with SPRM program ownership
Proven ability to modernize functions via technology, process redesign, and team development at scale
Strong understanding of supplier governance, scorecards, and preferred supplier networks
Experience managing executive-level supplier relationships and joint business planning
Solid grasp of supplier risk management and integration with governance/compliance
Benchmarking experience and ability to translate external best practice into internal frameworks
Familiarity with responsible sourcing regulatory frameworks; data literacy and KPI design
Experience with SPRM platforms, CLM, CMMS, and BI tools
Leadership competencies: strategic vision, stakeholder influence, commercial acumen, program leadership

Strategic thinking Stakeholder influence Collaboration and relationship management SPRM platforms CLM CMMS

Description

In this role, you will architect and lead a global SPRM program that standardizes supplier governance and performance across CRE categories.…

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