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Director, Risk Management and Quality

LifePoint Health

LifePoint Health

Hospitals, Clinics, Non-Medical Staff

Holyoke, MA - USA

Director

Experteer Overview

As Director of Risk Management & Quality, you will lead our risk and quality programs to safeguard patient care and compliance. You align departmental goals with clinical and ethical objectives while shaping standards across the organization. You will partner with cross-functional teams to address audits, service levels, and patient care quality, driving measurable improvements. This role offers the chance to influence risk, quality, and regulatory outcomes within a growing behavioral health network. You will contribute to a mission of compassionate, high‑quality care at scale.

Compensation / Benefits

  • comprehensive medical, dental, and vision plans
  • flexible-spending and health-savings accounts
  • competitive PTO and illness bank
  • life, accident, critical-injury insurance; disability
  • tuition reimbursement and 401(k) matching
  • employee assistance program including wellness

Responsibilities

  • Direct and coordinate the department's activities to meet organizational objectives
  • Develop and implement departmental goals, plans, and standards aligned with clinical, legal, and ethical requirements
  • Direct and evaluate department operations including patient care delivery, information technologies, service levels, and complaint management
  • Plan and monitor staffing activities (hiring, onboarding, evaluations, disciplinary actions, continuing education)
  • Prepare, monitor, and evaluate departmental budgets and ensure compliance with funding
  • Coordinate and direct internal and external audits

Key requirements

  • Bachelor in related field
  • Applicable work experience may be used in lieu of education

Description

As Director of Risk Management & Quality, you will lead our risk and quality programs to safeguard patient care and compliance. You alig…
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