Director, External Corporate Communications, North America
Estée Lauder
Cosmetics
10002 New York, NY - USA
Manager / Team Leader
Hybrid
Experteer Overview
In this role you drive external corporate communications for North America, shaping media strategy and executive positioning to support business priorities and protect the company’s reputation. You will partner with regional and global teams to translate priorities into compelling external narratives and manage issues that could impact leadership or brands. The position offers high-impact storytelling across earned, owned, and digital channels with a focus on beauty, luxury, and market leadership. You’ll operate in a fast-paced, matrixed environment and advise senior leaders to anticipate and mitigate reputational risk.
Compensation / Benefits
- health insurance (medical, dental, vision)
- wellness programs
- life and disability insurance
- retirement savings plans
- paid holidays and vacation
- education-related programs
Responsibilities
- Develop NA corporate media strategy and executive positioning across key topics (beauty, luxury, consumer trends, retail, digital)
- Design and execute integrated campaigns across earned, owned, and digital channels with cross-functional teams
- Foster relationships with top-tier U.S. and Canada media and event organizers
- Prepare and coach senior executives for media engagements
- Submit regional leadership for awards and rankings
- Draft and oversee outputs such as briefings, talking points, pitches, press releases, and op-ed pieces
- Story mine opportunities by embedding with regional brands and analyzing business, industry and consumer data
- Build relationships with industry organizations and manage board seats, memberships, and events
- Advise leadership on reputational risk and vet brand activations and spokespeople
- Coordinate with Legal, Government Affairs, Crisis, Corporate Citizenship & Sustainability on cross-functional alignment
- Serve as a secondary issues management contact for the Americas
Key requirements
- 10+ years in corporate communications, public affairs, or issues management
- Experience in beauty, wellness, personal care, luxury, or related industry
- Agency experience is a plus
- Experience advising senior executives in high-stakes situations
- Ability to operate at pace and manage multiple priorities in ambiguous environments
- Proven ability to influence across a matrixed organization
- Strong leadership and stakeholder management skills
- Sound judgement and calm under pressure
Description
In this role you drive external corporate communications for North America, shaping media strategy and executive positioning to support busi…
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