Director, Consumer Product

Anschutz Entertainment Group

Conventions and Trade Shows

Los Angeles, CA - USA

Director

Hybrid

Experteer Overview

In this role you will lead the product strategy and execution for ticket selection and checkout across the full purchase funnel, including LA28. You will partner with cross-functional teams to validate requirements, prioritize features, and ensure a prioritized roadmap aligns with business goals. You will mentor a high-performing product team and drive data-informed decisions to optimize conversion and fan engagement. This position offers a chance to shape customer experiences at scale within a global live entertainment platform.

Compensation / Benefits

medical, dental and vision insurance
paid holidays, vacation and sick time
company paid basic life insurance
401k plan with employer match
flexible spending and health savings account options
wellness offerings

Responsibilities

Lead the product roadmap for ticket selection and checkout and prioritize features based on business goals and customer insights
Collaborate with engineering, design, product operations, account management, client services, marketing, LA28, and other stakeholders to validate requirements and launch features
Optimize conversion funnels, personalization, performance, and user engagement
Conduct user research and analyze data to drive decision-making and continuous improvement
Communicate product updates and priorities to stakeholders and leadership, demonstrating product value
Define KPIs for portfolio products and ensure alignment with strategic goals
Ensure consistency, usability, and regulatory compliance across website and mobile app
Mentor and develop a high-performing product team and create growth opportunities

Key requirements

7-10 years of experience in product management for consumer-facing digital products (web and mobile)
5+ years of experience managing a team of product managers
Strong understanding of web/mobile product development and UX best practices
Experience with conversion optimization, personalization, and user engagement strategies
Excellent communication and presentation skills, with experience presenting to executives
Experience in e-commerce, ticketing, or live entertainment is a plus

customer-obsessed data-driven strong communicator web and mobile product development UX best practices conversion optimization

Description

In this role you will lead the product strategy and execution for ticket selection and checkout across the full purchase funnel, including L…

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