Director, Commercial Operations
Viatris
Pharmaceutical Industry
San Antonio, TX - USA
Director
Experteer Overview
In this role you will lead end-to-end commercial execution for CDMO opportunities, guiding proposals, pricing, and contracts. You will partner with Business Development and customers to define scope and terms, while coordinating cross-functional inputs to deliver effective customer experiences. You will manage proposal development, pricing alignment, and contract reviews, ensuring clear, commercially viable communications. You will drive scalable commercial processes and governance to improve responsiveness and efficiency, shaping the way we operate in a complex life sciences environment.
Compensation / Benefits
- competitive salaries
- benefits
- inclusive environment
Responsibilities
- Lead end-to-end commercial execution for CDMO opportunities (proposals, PSDs, SOWs, pricing, contracts, change orders)
- Coordinate with Business Development and customers to clarify scope, requirements, pricing and terms
- Lead cross-functional coordination with technical, operational, quality, regulatory, supply chain, finance, legal, and program management teams
- Translate complex technical information into clear customer-facing documentation
- Manage proposal and SOW/PSD development including timelines, approvals, and submission readiness
- Coordinate pricing development and commercial reviews for alignment of scope, pricing, requirements and terms
- Coordinate contract and MSA review activities with stakeholders to align commitments and requirements
- Lead evaluation of customer scope changes and commercial change orders with proper scoping and approval
- Maintain visibility into commercial milestones, risks, and revenue-related activities with Finance, PM, Ops, and BD
- Identify scope gaps, risks, and issues and drive timely resolution via governance channels
- Serve as primary internal liaison between BD and operations for cross-functional reviews and decision-making
- Develop and improve scalable commercial processes, templates, controls, systems, and reporting
- Support Revenue Operations governance, leadership reporting, and capability development
- Performs other duties as assigned
Key requirements
- 10+ years of progressive experience in Commercial Operations, Proposal Management, Business Operations, Contract Management, Revenue Operations, Program Management, Finance, or Business Development within pharma, biotech, CDMO/CMO/CRO or life sciences
- 5+ years’ supervisory/management experience with increasing responsibilities
- Excellent written and verbal communication with senior management and diverse teams
- Strong business development and negotiation skills
- Proficiency with Microsoft Word, Excel, PowerPoint and related software
- Strong problem-solving, analytical thinking, and practical, cost-effective approach
- Solid understanding of pharmaceutical development, GMP environments; CDMO experience preferred
- Strong commercial and financial acumen with ability to assess scope, pricing, risk, and impact
- Proficiency with CRM, ERP, contract management, workflow, and reporting systems
- Demonstrated leadership and interpersonal effectiveness
- Knowledge of lean manufacturing/operational excellence; experience with Kaizen, VSM and problem-solving initiatives preferred
- Location: San Antonio, Texas, USA
- Type: Full time
Description
In this role you will lead end-to-end commercial execution for CDMO opportunities, guiding proposals, pricing, and contracts. You will partn…
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