Department Manager - Milano Montenapoleone
LVMH Moët Hennessy - Louis Vuitton
Luxury Goods and Accessories
Milano - Italien
Manager / Team Leader
Experteer Overview
In this role you lead the department at a Montenapoleone boutique, driving luxury retail excellence. You work closely with the Store Manager to coach and develop the team while maximizing sales and upholding Dior-brand standards. You will manage customer relationships and supervise product performance, ensuring inventory and actions align with business objectives. You join a fast-paced luxury environment where leadership, brand DNA, and high service define success.
Responsibilities
- Co-manage staff with the Store Manager; coach and develop talent; evaluate sales team performance
- Lead the department through briefings, goal setting, product training, and feedback
- Drive sales and efficiency by motivating the team and modeling leadership
- Manage customer relationships and portfolio of local/international clients; track sales targets and KPIs
- Act as a Dior Ambassador with strong brand DNA understanding
- Coordinate product category performance with the Retail Merchandiser; develop action plans
- Train team on products and market trends; stay aligned with business objectives
- Participate in purchasing/restocking decisions with Store/Assistant Store Manager
- Oversee stock management, inventory, and category organization
- Ensure compliance with company policies and store procedures
Key requirements
- Proactive
- Goal-oriented
- Leadership
- Problem-solving
- Excellent communication
- Analytical
- Good stress management under pressure
- Teamworking
- Emotional intelligence
- Time management and prioritization
- Dynamism and flexibility
- Mentoring and coaching
- Fluent in English
Description
In this role you lead the department at a Montenapoleone boutique, driving luxury retail excellence. You work closely with the Store Manager…
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Department Manager - Milano Montenapoleone
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