Community Solutions Specialist

Victra

Mobile Communications

Rowland Heights, CA - USA

Specialist

Experteer Overview

As a Community Solutions Specialist, you represent Verizon inside apartment communities, building relationships with property managers and leasing teams while driving Verizon Home Internet, 5G, Mobile, and Perks adoption. You host on-site resident events, manage a growing book of business across multiple communities, and coordinate with internal teams to deliver compelling partnerships. You work hands-on, evenings and weekends as needed, with commission tied to portfolio performance. This role blends relationship management with field sales to differentiate properties and support resident experiences.

Compensation / Benefits

Competitive base + uncapped commission
Mileage reimbursement
Discounted Verizon services
Medical, dental, and vision insurance
Tuition reimbursement
Paid training and career development pathways

Responsibilities

Visit MDU properties to engage leasing offices and clubs
Develop and maintain relationships with property managers, leasing agents, and HOA boards
Prospect for new property partnerships and nurture referrals
Create and present partnership proposals to managers and boards to position Verizon as a leasing differentiator
Host resident events (move-ins, pool parties, coffee mornings)
Sign residents up for Fios, 5G Home, Mobile, and Perks at point of move-in
Address resident issues end-to-end (billing, installs, service questions)
Track activity, pipeline, and penetration in CRM
Stay updated on Verizon processes, promotions, and launches
Coordinate with Victra and Enhanced Communities teams for joint initiatives
Support go-to-market programs with Verizon Enhanced Communities team

Key requirements

High school diploma or GED; Bachelor’s a plus
2+ years in sales, leasing, hospitality, or relationship-management
Self-directed with minimal supervision
Resilience to rejection and relationship-building pace
Willingness to host events and approach strangers
Valid driver’s license, clean MVR, reliable transportation
Ability to pass property background and badging requirements
Flexible to work evenings and weekends
Working knowledge of Microsoft Office and CRM tools; Salesforce a plus

Personable and attentive to details Persistent and goal-oriented Proactive and self-motivated Problem-solving and ownership mindset Microsoft Office CRM tools (Salesforce a plus)

Description

As a Community Solutions Specialist, you represent Verizon inside apartment communities, building relationships with property managers and l…

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