Community Health Worker (CHW), Primary Care Health Home (PCHH)

Jordan Valley Community Health Center

Medicine and Health

Springfield, MO - USA

Senior Specialist / Project Manager

Experteer Overview

In this role you will support the mission to improve community health by increasing access to care and connecting patients with healthcare and social services. You will serve as a trusted liaison among patients, the health center, and community resources, guiding eligibility and enrollment processes. You will work with cross-functional teams to address social determinants of health and ensure timely access to medical, dental, and behavioral health services. You will help sustain regulatory compliance and documentation while contributing to grant-driven initiatives and community outreach.

Compensation / Benefits

Medical and Prescription Drug Coverage
Health Savings Account (HSA)
Dental and Vision Coverage
Retirement Plan with 5% employer match
Employee Assistance Program (EAP)
Nine paid holidays

Responsibilities

Provide patient-centered, culturally competent education and support; help navigate healthcare, insurance, and community resources
Identify and address social determinants of health (e.g., PRAPARE) impacting access to care; advocate for timely services
Follow up on appointments via home visits, community meetings, or calls; liaise with local partners
Screen for Sliding Fee Scale eligibility; determine and issue SFS discounts; educate patients on eligibility and renewal
Assist patients with Medicaid applications, renewals, changes; determine and issue Presumptive Eligibility; explain timelines and next steps
Maintain accurate documentation in EHR and eligibility systems; ensure HRSA and Medicaid compliance; protect confidentiality
Collaborate with registration, billing, care teams, case management, and leadership; refer to internal programs and external resources; participate in outreach and PCMH initiatives
Participate in internal audits, quality assurance, and compliance reviews; stay updated on changes to Medicaid, PE, and SFS regulations
Support Grant-funded initiatives with metrics and reporting as required
Promote teamwork to meet organizational goals and KPIs; contribute to mission through productive performance

Key requirements

Background checks for work with youth and senior services: required
Authorization or certification to determine Presumptive Eligibility for Medicaid, or ability to obtain within required timeframe
1 year of healthcare setting experience
Preferred: Associate degree or relevant certification
Valid Driver’s License
EPIC/EHR experience (preferred) and knowledge of HRSA, SFS, and Medicaid programs
Community Health Worker certification (preferred)
Bilingual or multilingual skills (preferred)
Experience addressing social determinants of health (preferred)

Culturally competent communication Team collaboration and coordination Advocacy for patient access EPIC EHR experience Knowledge of HRSA requirements and Medicaid/Presumptive Eligibility processes Understanding of Sliding Fee Scale policies and documentation

Description

In this role you will support the mission to improve community health by increasing access to care and connecting patients with healthcare a…

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