Client Administration Officer

The TCW Group

Investment Management

Los Angeles, CA - USA

Senior Specialist / Project Manager

Experteer Overview

In this role you will manage client lifecycle events and coordinate across internal teams to ensure accurate data, smooth onboarding and transitions, and strong client service. You will act as a central hub, driving governance, process improvements, and continuity of service for institutional clients. The position fits within Client Services, partnering with Operations, Compliance, Legal, and Trading to maintain high standards. You will work to shape data practices and client experiences in a fast-paced asset management environment.

Compensation / Benefits

comprehensive benefits package
annual discretionary bonus
remote work flexibility (one day per week)

Responsibilities

Lead client lifecycle events (onboarding, amendments, closures, consolidations, custodial conversions, vehicle changes) as primary contact for clients and consultants.
Coordinate cross-functionally with Operations, Compliance, Investment, and Legal to ensure timely, accurate execution.
Establish and maintain account data structures in internal systems with accuracy and compliance.
Serve as central liaison across divisions, ensuring clear communication and issue resolution.
Develop and enforce procedures to improve efficiency, service quality, and client satisfaction.
Provide backup support to client associates to ensure uninterrupted service during absences or transitions.

Key requirements

Bachelor’s degree with 5+ years of relevant experience.
Solid knowledge of capital markets; experience with fixed income.
Proficient in Microsoft Office applications.
Experience with BlackRock’s Aladdin systems (not mandatory).
Strong analytical skills and meticulous attention to detail.
Excellent verbal and written communication and client service/relationship skills.
Ability to work both independently and in a team, with strong organizational and prioritization abilities.
Willingness to work from TCW office at least four days a week; remote work flexibility one day per week.

self-starter initiative resourcefulness creativity Microsoft Office Aladdin

Description

In this role you will manage client lifecycle events and coordinate across internal teams to ensure accurate data, smooth onboarding and tra…

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