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Boutique Director-Chicago

Richemont

Richemont

Luxury Goods and Accessories

60664 Chicago, IL - USA

Manager / Team Leader

Experteer Overview

In this role you lead a Van Cleef & Arpels boutique, driving sales growth while upholding the brand’s image. You’ll manage a cross-functional team, develop talent, and execute store strategies in coordination with regional leadership. The position combines luxury hospitality with strategic execution, high jewelry awareness, and active market representation. This is a career-focused opportunity at a global Maison with extensive travel and leadership responsibilities.

Compensation / Benefits

  • medical, dental, and vision
  • Health savings and flexible spending accounts
  • life insurance and disability benefits
  • 401(k) with employer match
  • paid time off
  • wellness reimbursement

Responsibilities

  • Drive store sales and develop the sales team to achieve sustainable growth
  • Lead strategic development and oversee high jewelry initiatives
  • Maintain brand integrity and premium store presentation in the market
  • Identify and nurture talent, define career paths and promotions
  • Acquire new clients and generate innovative business ideas
  • Represent the brand at meetings, events, and international functions
  • Coordinate with Supply Chain to optimize inventories and model stock
  • Lead product launches and market visibility activities
  • Set performance goals and report progress to management
  • Deliver exceptional customer service to grow sales

Key requirements

  • Multi-unit or high-volume experience in luxury retail or hospitality
  • Ability to manage multiple projects and prioritize effectively
  • Strong computer skills: SAP, Excel, Word, PowerPoint
  • Excellent written, verbal, and interpersonal communication
  • Willingness to travel up to 50% in US and abroad
  • Flexible hours including evenings, weekends, and holidays
  • Long periods of standing
  • French or Mandarin fluency is a valuable asset
  • Bachelor’s degree; Master’s degree in business preferred

Description

In this role you lead a Van Cleef & Arpels boutique, driving sales growth while upholding the brand’s image. You’ll manage a cross-funct…
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