Boutique Director
Richemont
Luxury Goods and Accessories
1204 Genève, Geneva - Schweiz
Director
Experteer Overview
As Flagship Boutique Director in Geneva, you will shape the long-term strategy and operational excellence of the flagship store, aligning with Richemont’s global brand vision. You’ll drive high-value sales, cultivate UHNW/HNW client relationships, and lead a high-performing, client-centric team. Your leadership will ensure flawless boutique operations, premier client experiences, and influential brand presence through events and partnerships. This is a high-impact role at the intersection of luxury retail leadership, clienteling, and brand storytelling.
Responsibilities
- Define and execute the Geneva flagship sales strategy to drive growth and profitability
- Develop and implement a long-term business plan aligned with global objectives and brand vision
- Identify market opportunities and analyze performance and trends
- Lead high-profile client events and brand activations to attract high-value clientele
- Manage budgets to achieve sales and profitability targets
- Lead and nurture a high-performing, client-centric team through coaching and mentoring
- Cultivate and manage relationships with high-net-worth individuals via bespoke clienteling strategies
- Deliver exceptional, personalized client experiences and act as primary brand ambassador
- Ensure flawless boutique operations, visual merchandising, inventory, security, and compliance
- Collaborate with internal departments to maintain brand values and seamless operations
Key requirements
- 15 years of experience in luxury retail management
- At least 10 years in a senior leadership role overseeing a flagship or high-value boutique
- Strong track record of driving sales growth in high-value segments
- Strategic thinker with strong business acumen and results orientation
- Emotionally intelligent leader capable of developing high-performing teams
- Expertise in clienteling and UHNW/HNW relationship management
- Excellent communication and negotiation skills, fluency in English and French; additional languages a plus
- Passion for luxury, craftsmanship, and client service; deep knowledge of luxury watch industry and Vacheron Constantin heritage
- Ability to thrive in a fast-paced, dynamic environment
Description
As Flagship Boutique Director in Geneva, you will shape the long-term strategy and operational excellence of the flagship store, aligning wi…
Leading careersFor members only
Take your next career step
1M+ top positions worldwide with salary benchmarks
Be discreetly found and contacted by headhunters
Exclusively for senior-level professionals and executives
Already a member?