Account Manager - Americas

S&P Global

Credit Rating Agencies

New York, NY - USA

Specialist

Experteer Overview

In this role you will serve as the primary liaison for enterprise clients, driving strategic account plans and revenue growth. You collaborate with Sales, Product, and Customer Success to deliver tailored solutions that meet client needs. You’ll monitor health metrics, conduct business reviews, and lead renewals to maximize retention and value. This role offers the chance to shape long-term client partnerships at a global scale and contribute to measurable business outcomes.

Compensation / Benefits

Health & Wellness: health care coverage
Flexible downtime: generous time off
Continuous learning: access to learning resources
Invest in your future: retirement planning and education programs
Family friendly perks: benefits for partners and children
Beyond the basics: retail discounts and perks

Responsibilities

Serve as the primary contact for assigned enterprise accounts and manage relationships with key stakeholders
Develop and execute strategic account plans to drive revenue growth and retention
Collaborate with cross-functional teams (Sales, Product, Customer Success) to deliver integrated solutions
Conduct regular business reviews and strategic planning sessions with clients
Monitor account health metrics, address issues, and implement retention strategies
Lead contract negotiations and renewal processes to secure favorable terms and achieve revenue targets

Key requirements

Bachelor's degree in Business, Marketing, Communications, or related field; or equivalent professional experience
3–5 years of experience in account management, client relationship management, or business development
Proven track record of managing enterprise accounts and achieving revenue growth
Strong communication and presentation skills with C-level engagement
Experience with CRM platforms (Salesforce, HubSpot, or Microsoft Dynamics) and data tools (Excel, Tableau)

Effective communicator with C-level stakeholders Strategic thinking and planning Cross-functional collaboration CRM platforms: Salesforce, HubSpot, Microsoft Dynamics Data analysis tools: Excel, Tableau General analytical and reporting skills

Description

In this role you will serve as the primary liaison for enterprise clients, driving strategic account plans and revenue growth. You collabora…

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