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Salary Benchmark
Only for Experteer Members
Location
Sant Cugat del Vallès
Career Level
Manager / Team Leader
Industry
Hardware
Director of Global CRM Description - Summary The Director of Global CRM is responsible for developing and implementing strategies to acquire and retain customers, and to optimize customer loyalty, retention, and satisfaction. The Director of CRM oversees the design, execution, and analysis of CRM campaigns and programs across multiple channels and platforms. Responsibility spans both Consumer and Business customers. The Director of CRM works closely with other departments, such as marketing, sales, product, and analytics, to ensure alignment and integration of CRM goals and initiatives. Responsibilities Lead the Global CRM team and manage the day-to-day operations of CRM activities
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